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Strategic Plan

Vision, Mission and Values


Our vision is to be the preferred choice among our members for their financial needs and services to be delivered in line with our values and the credit union ethos.


Our mission is to provide a range of quality services to our members and to contribute and value to the community within which we operate.


We operate in accordance with the following values:

    • Integrity and respect: we act in an ethical and honest manner treating all our members with courtesy and respect.
    • Trust: we operate to the highest standards of discretion and confidentiality in a professional way.
    • Quality Service: we interact and respond to our members on the basis of their individual needs.
    • Co-operation: we care about our members and consider ourselves part of our community. We strive to give back where we can.
    • Transparency: we are open and co-operative with our members and regulatory authorities in the conduct of our business.