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Additional Opening Times

Additional Opening Times

We are happy to announce that from Tuesday 19th May we will be extending our opening hours across our branch network. We would like to thank you for your cooperation over the past number of weeks and we look forward to seeing you. Please be advised that social distancing measures will be in place in all of our offices.

 

 

Navan Road Blanchardstown Shopping Centre West Cabra Laurel Lodge
Mon Closed Closed Closed Closed
Tues 10.00 to 2.00 10.00 to 4.00 10.00 to 2.00 Closed
Wed 10.00 to 2.00 10.00 to 4.00 10.00 to 2.00 Closed
Thurs 10.00 to 2.00 10.00 to 4.00 10.00 to 4.00 Closed
Fri 10.00 to 2.00 10.00 to 4.00 10.00 to 4.00 Closed
Sat 10.00 to 2.00 10.00 to 2.00 10.00 to 2.00 Closed

 

In the interest of health and safety, and with immediate effect, Members will no longer be able to make an appointment to speak with a member of staff in the interview rooms.  All office transactions may only take place at the counter area.

In the event of the unavailability of public access to our offices, please note that all electronic payments, such as Direct Debits and Standing Orders, will continue to be processed.

We will continue to issue updates on our website www.communitycu.ie and our social media channels Facebook and Twitter.

Please continue to follow these social media channels to remain up-to-date.

Online & telephone options if you wish to avoid visiting in our offices.

I want to carry out a transaction by speaking to a staff member via telephone?

Call us on 01 869 2500, our phone lines are open 5 days a week during the following hours:

  • Tuesday to Friday: 09.30 am to 4.30 pm
  • Saturday: 9.30 am to 2.30 pm

I want to apply for a loan?

Call us on 01 869 2555, our phone lines are open 5 days a week during the following hours:

  • Tuesday to Friday: 9.30 am to 4.30 pm
  • Saturday: 09.30 to 2.30 pm, or
  • Email us on loans@communitycu.ie.

You can complete a loan application via the online portal if you have full account access, however, the credit agreement must be completed in one of our offices.

I would like to transact online and I am registered for online services?

Please click here to log into the CU Online + banking facilities.

Please note that there are two levels of online access:

  • View only access,
  • Full account access.

If your online current access only provides you with the ability to view account balances and transactions and you would like to avail of an upgrade to our enhanced facilities, which provides the option to transfer money between your credit union account and bank accounts without coming into our offices, please email webadmin@communitycu.ie and we will forward you an application form. This upgrade may be completed via email.

I would like to transact online but I am not yet registered for online services?

Register for online services here by simply completing the “Member Registration” form.  Please note it may take up to 5 business days to receive your PIN to avail of online services.

I am registered for online services but forgot my login details?

Call our IT/Finance Team on 01 869 2550 or email webadmin@communitycu.ie and our staff will be happy to help.

I want to make a loan payment?

You can make a loan payment over the phone.

Call us on 01 869 2500, our phone lines are open 5 days a week during the following hours:

  • Tuesday to Friday: 09.30 am to 4.30 pm
  • Saturday: 09.30 am to 2.30 pm

You may also transfer funds electronically from your bank account to your credit union account using the personal IBAN located in your online portal.  The reference provided should be LOAN.

I have physical money or a cheque to lodge into my account, however, I am worried about visiting an office?

Our offices have express lodgement services.  You can place your money or cheque in the special envelope provided together with a completed “express lodgement slip” and place the envelope in the express lodgement box.  This allows you to minimise the time spent in an office.

If you do need to visit an office, please observe the safety notice/advice from the HSE.